Monday, July 13, 2009
Thing # 15 Library 2.0
I read the Wikipedia article and agree that getting the patron involved in helping shape library services is part of library 2.0. Libraries have always asked for feedback so that they may meet the needs of their customers. It is just with the advent of these new web 2.0 tools that the feedback may be publicly seen on the library website, whereas it may previously have just been a suggestion box of little slips of paper that no one but the library staff ever read. We have finally managed to get our catalog online with Destiny so our patrons can access the information they need from home. Follett has also included the Destiny Quest interface which mimics an Amazon type of search. The covers of the books are shown and a box of suggested titles also appears. The patron can even create their own lists to save for reference anytime. The patrons are even able to leave comments, ratings, and upload digital content they have created to add information about the titles for others to see. All in all, I see the library, be it public or school, as a place that must stay current in order to remain a part of our patrons' lives.
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